Refund Policy
W&S Business LLC
Effective January 2025 | Updated January 2025
At W&S Business LLC, we care about your satisfaction and believe in fair, transparent service. Here’s how we handle refunds and cancellations:
When Refunds Are Available
You can request a refund if:
- We haven’t started the work yet
- No deliverables have been sent
- You cancel with enough notice (see below)
We’ll always try to resolve any issue first—whether that means a refund, credit, or fix.
When Refunds Are Not Offered
We do not offer refunds for:
- Completed services (like consultations, reports, or tax prep)
- Work that’s already started
- Time-based services that were delivered as scheduled
But if something didn’t go as expected, reach out—we’re happy to review it.
Deposits & Retainers
- Deposits are partially refundable if the project hasn’t started
- If work has begun, we may refund part of the unused time or cost
- Some retainers may be non-refundable (we’ll tell you upfront)
Cancellations
- Give us at least 24 hours’ notice if you need to cancel an appointment
- Late cancellations may result in a fee or no refund of your deposit
- If we need to cancel, you’ll get a full refund or the option to reschedule
Not Happy with the Service?
Let us know within 7 days if you’re not satisfied. We’ll:
- Review what happened
- Offer revisions or fixes if possible
- Provide a refund or credit if appropriate
We want you to feel good about working with us.
How Refunds Work
- Approved refunds go back to your original payment method
- Please allow 7–10 business days for processing
- Your bank may take a few extra days to show the funds
Contact Us
Got questions or want to talk about a refund? Reach out:
W&S Business LLC
Email: [email protected]
Phone: +1(888)299-0364
Address: 165 CARRIAGE HILLS BLVD APT 636 CONROE, TX 77384
By using our services, you agree to this refund policy.
We’re here to help and committed to treating all clients with fairness and respect.